AFP: Spain's airports, Iberia soothe passengers on Twitter: "Spain's national airport operator AENA and flag carrier Iberia launched Twitter PR operations Saturday to soothe irate and bewildered passengers stranded by a wildcat strike.
AENA created a Twitter account just to handle the inquiries flooding in from some of the estimated 300,000 passengers affected by an air traffic controllers strike during a long holiday weekend in Spain.
Within a few hours of announcing the account, AENA had attracted 2,933 followers.
Throughout the day the airport authority posted scores of messages in English, Spanish, Catalan, Basque and Galician on the progressive re-opening of flight operations."
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